In some cases, a client will know exactly what they want from a test project and this will help to define the project from the start. On the other hand, a client may come to me and say ‘test my website’ or ‘test my app’, in which case, further information is required to find out the required scope of the testing project.
In order to define the testing/QA project, we can discuss requirements via email, phone call, Skype call, Slack chat, MS Teams etc.
The aim here is to agree what the testing should focus on and on what browsers and/or devices the testing should be carried out on.
Other factors to consider are, for app testing projects, app delivery method, or, for website testing projects, test site details and access, plus where issues are to be raised and how test results are reported.
Also, scheduling the testing date(s) is key and this can be discussed and arranged as appropriate.
At this stage, the App or Website is tested, according to the Project definitions and the browser/device list agreed on. This will include all the testing types agreed on, plus the appropriate amount of Exploratory Testing to unearth bugs which may otherwise be left lurking.
Issues are raised as they are found, in the method agreed: this could be in your own issue tracker – such as JIRA, DoneDone, RedMine etc – or within an Excel document, or perhaps a Google doc, or, where applicable, within my own hosted JIRA issue tracker.
Test results can be reported in many ways and the method used will often depend on the length of the test project. For example, a short half-day test could be reported on in an email that summarises all the results, whereas a longer test could be reported on in a full Test Summary Report.
A Test Summary Report includes sections such as Overview, Main Findings, Gap Analysis, Deliverables, Testing Types Performed, Test Devices, Bugs Statistics and Summary of Main Bugs.
At this stage, we can discuss if any further testing is required.
This may include further focussed testing, retesting of fixed issues, regression testing after changes or any other type of testing.